{"id":1795,"date":"2019-04-15T21:23:08","date_gmt":"2019-04-15T21:23:08","guid":{"rendered":"https:\/\/crdg.hawaii.edu\/products\/?page_id=1795"},"modified":"2023-07-11T12:23:03","modified_gmt":"2023-07-11T22:23:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/crdg.hawaii.edu\/products\/faq\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\n\n\t<h2>Frequently Asked Questions<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">ACCEPTED FORMS OF PAYMENT<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>We accept credit cards (MasterCard, VISA, and Discover), checks, cash (walk-in only), and purchase orders.<\/p>\nMake checks and purchase orders payable to University of Hawaii.<br \/>\nEmail Purchase orders to crdg@hawaii.edu.\n<p>Contact us if you require assistance or a quote for your purchase order.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">HOW TO PLACE AN ORDER<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>You may purchase any CRDG materials by placing an order from our <a href=\"https:\/\/crdg.hawaii.edu\/products\/\">web store<\/a> or by walking into our office. For large walk-in orders, we recommend you call in advance so we can have the items ready for you.<\/p>\n<p>Downloadable items (ebooks) must be purchased via our <a href=\"https:\/\/crdg.hawaii.edu\/products\/\">web store<\/a>. Contact us if you are unable to process an online order.<\/p>\n<p>Purchase Orders should be made payable to University of Hawaii and mailed or emailed to:<\/p>\nUniversity of Hawaii<br \/>\nMarketing &amp; Publication Services (MaPS)<br \/>\n1776 University Avenue, CMA 101<br \/>\nHonolulu, Hawai\u02bbi 96822\n<p>crdg@hawaii.edu<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">LOCATION AND OFFICE HOURS<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>Customers are welcome to visit our office to review and\/or purchase products.<\/p>\n<p>Office hours: 10:00 a.m.-2:00 p.m. We are closed weekends and holidays.<\/p>\nCurriculum Research &amp; Development Group<br \/>\nMarketing &amp; Publication Services (MaPS)<br \/>\n1776 University Avenue, CMA 101<br \/>\nHonolulu, Hawai&#8217;i 96822\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m14!1m8!1m3!1d14869.368793303616!2d-157.8232946!3d21.2974907!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x0%3A0xfe5f095a6b4ed814!2sCRDG+MaPS+(Marketing+and+Publication+Services)!5e0!3m2!1sen!2sus!4v1447725564130\" width=\"100%\" height=\"450\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">SHIPPING AND HANDLING<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>We ship orders via USPS Priority Mail and FedEx. Allow 3-4 days after receipt of your order for processing. You may contact us to request rush processing.<\/p>\n<p>At checkout, you may use our shipping calculator to generate a quote.<\/p>\n<p>We do not charge handling fees for Will Call (pick up).<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">RETURN POLICY<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>All sales are final. If your materials are received damaged or defective, contact us on how to exchange your merchandise.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">RESELLER\/VOLUME DISCOUNT PURCHASES<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>If you are a reseller or buying in volume, please contact us for more information.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">MORE INFORMATION ABOUT THE CRDG CURRICULUM<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>To request more information on a particular curriculum, please email us at crdg@hawaii.edu.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\">TEXTBOOK REVIEWS\/EXAMINATION COPIES<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<p>CRDG provides examination copies to teachers and others who are interested in reviewing our curriculum. Our examination period is 60 days. After 60 days, you may either purchase the materials or return them to us. Returned books must be in sellable condition.<\/p>\n<p>To request an examination copy, please <a href=\"https:\/\/manoa.hawaii.edu\/crdg\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a>.<\/p>\n<p>For any other questions, please <a href=\"https:\/\/manoa.hawaii.edu\/crdg\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a>.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<div class=\"entry-summary\">\n<div class=\"entry-summary\">\nFrequently Asked Questions ACCEPTED FORMS OF PAYMENT Expand We accept credit cards (MasterCard, VISA, and Discover), checks, cash (walk-in only), and purchase orders. Make checks and purchase orders payable to University of Hawaii. Email Purchase orders to crdg@hawaii.edu. Contact us&hellip;\n<\/div>\n<div class=\"link-more\"><a href=\"https:\/\/crdg.hawaii.edu\/products\/faq\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &ldquo;FAQ&#8217;s&rdquo;<\/span>&hellip;<\/a><\/div>\n<\/div>\n<div class=\"link-more\"><a href=\"https:\/\/crdg.hawaii.edu\/products\/faq\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &ldquo;FAQ&#8217;s&rdquo;<\/span>&hellip;<\/a><\/div>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1795","page","type-page","status-publish","hentry","entry"],"wps_subtitle":"","_links":{"self":[{"href":"https:\/\/crdg.hawaii.edu\/products\/wp-json\/wp\/v2\/pages\/1795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crdg.hawaii.edu\/products\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crdg.hawaii.edu\/products\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crdg.hawaii.edu\/products\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/crdg.hawaii.edu\/products\/wp-json\/wp\/v2\/comments?post=1795"}],"version-history":[{"count":0,"href":"https:\/\/crdg.hawaii.edu\/products\/wp-json\/wp\/v2\/pages\/1795\/revisions"}],"wp:attachment":[{"href":"https:\/\/crdg.hawaii.edu\/products\/wp-json\/wp\/v2\/media?parent=1795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}